Design and Engineering

Monroe Equipment’s engineering department is a mix of youthful vision and experienced insight. We have built this department on a strong base of knowledge and experience. We provide over 125 years of engineering design and product experience. Whether large or small, there is no project that we can’t handle.

Unlike many design firms, Monroe Equipment does not over-engineer or over-budget designs. Our mission is to provide every one of our customers with a practical, cost effective and efficient system that meets the end user’s needs. We achieve this by including our customers and their insights in every aspect of the design from conception to state approved plans, by offering a range of services from heat losses to on-site engineering.

If there is any way that we can help make your job easier, please let us know. From multi-family housing and office buildings to medical facilities and industrial manufacturing plants, we would be happy to help. Our best reward is complete customer satisfaction.

Andy Sorenson, Project Estimator

Ben Lane, Engineering Manager

Allyse Panaro, Engineering Production Manager

Office Support

Everyone at Monroe Equipment knows that you, the customer, are our most important asset. In turn, we strive to provide you with the best possible support.

Upon your first contact with Monroe Equipment, whether in person or by telephone, you will realize that we are real people just like our customers. A courteous and professional receptionist will greet you.

You can expect prompt and accurate billing which includes warranty credits that are issued quickly.

Our credit department is sensitive to the needs of our customers and tries hard to work with them when short-term financial situations arise.

Our administrative area will help you with scheduling of training classes or advertising needs, as well as providing you with any other assistance you may need. Our entire staff works together as a team with every member going out of their way to find the answers you need.

Lisa Swance, Credit Manager, Accounts Receivable, Office Manager

Lynn Beine, Web Administration, Advertising/Marketing, Literature, Uniforms, Administrative Support

Gretchen McDonald, Billing, Warranty/Extended Warranty & Returns, Administrative Support

Martina Ritger, Billing, Front Desk, Administrative Support

Jessica Schwartz, Accounts Payable, Administrative Support

Oshkosh

Responding to the needs of our dealers and the opportunity to develop an under-served area, we are proud to introduce our branch location in Oshkosh, WI.

Our Oshkosh branch is now open for business and ready to help fill your all of your HVAC parts and equipment needs.

As many of our satisfied customers have come to know, Monroe Equipment offers not only products and services you can depend on, but also a partnership, developing innovative programs and business solutions to help our customer grow and prosper.

Terry Royer, Parts Specialist

Randy “Woody” Schoonover, Parts Specialist

Mike Stille, Driver

Wisconsin Rapids

Responding to the needs of our dealers and the opportunity to develop an under-served area, we are proud to introduce our newest branch location in Wisconsin Rapids, WI.

Our Wisconsin Rapids branch is now open for business and ready to help fill your all of your HVAC parts and equipment needs.

As many of our satisfied customers have come to know, Monroe Equipment offers not only products and services you can depend on, but also a partnership, developing innovative programs and business solutions to help our customer grow and prosper.

Jeff Guldan, Branch Manager

Josh Diercks, Inside Sales

Dan Zurawski, Driver

Parts

At Monroe Equipment, we realize that your time is valuable. Every hour you spend waiting on a wholesaler to get a crucial part is an hour that you are losing profits. Our goal is to meet your needs quickly and efficiently. Our knowledgeable, well-trained parts staff is up to the challenge with a large inventory of parts, to service not only the products we sell, but also those sold by many of the other wholesalers.

Allen Ausprung, Parts Manager

Joe Kedinger, CSR Inside Sales

Randy Steffes, Senior CSR Inside Sales

Rich Taylor, CSR Inside Sales

Scott Witz, CSR Inside Sales

Larry Bellman, Purchasing Manager

Sales

Our Dealer Development Managers (DDM) specialize in working FOR our customers rather than simply selling something TO them. This effort is backed by Monroe Equipment’s management philosophy of empowerment, which states, “We will back whatever decision you deem appropriate as long as it is in the best interest of the Customer”.

Through on-going training, each DDM is adept in the latest methods of HVAC and business skills. The strategic location of each DDM allows for full service to any HVAC contractor throughout the entire state of Wisconsin.

Michael Karius, Northeast Wisconsin Area Sales

Matt Kobleska, Milwaukee Metro Area Sales

Mark Wiedmeyer, Northern Wisconsin Sales

Technical Support / Training

Is it better to train an employee and have them leave, or to not train that employee and have them stay? Monroe Equipment considers the issue of training important enough to have a full time trainer on staff. By combining the knowledge of an experienced field service tech and employing professional business trainers, we provide our dealers with a vast variety of opportunities to improve the skill level of their employees, as well as management skills aimed at improving the profitability of their company.

Regardless of the amount of training any contractor provides to their employees, a situation may arise that requires additional technical help. While most manufacturers have technical support staff at the factory, Monroe Equipment goes a step beyond with trained support help available in our office by phone or on site if necessary.

Ken Jung, Technical Director / Support

Kevin Griesemer, Technical Support

Garrett Maurer, Technical Support Assistant

Warehouse & Shipping

The right product at the right time delivered in perfect condition. With over 20,000 different items and almost 200,000 total parts, pieces and units in stock, it is not always easy to accomplish this, but a dedicated staff of warehouse and delivery personnel work to insure that our customers are not disappointed. Combining a fleet of company owned delivery vehicles and partnering with a regional freight company enables us to deliver anywhere in the state within 24 hours.

Shop deliveries, jobsite deliveries, coordination with crane lifts and special instructions are just part of our everyday service.

Our delivery team treats our customers and products with so much respect that they are often referred to by our customers as “equipment chauffeurs”.

Dave Herbst, Warehouse Manager

Fred Lewis, Driver

Greg Wearing, Driver

Garry Wendt, Driver

Ben Kafura, Warehouse / Driver

Ty Dyess, Warehouse / Driver

Nate Janik, Warehouse / Driver

Kris Gripentrog , Warehouse / Driver